FAQ
Welcome to our FAQ page! We understand that you may have questions about quantBridge, what it is and what it does. To provide you with quick and easy answers, we have compiled a list of frequently asked questions. If you can't find the information you're looking for here, please don't hesitate to contact us for further assistance. Browse through the questions below to find the answers you need.
Q: What is quantBridge and what does it do?
Quant Services have recently introduced quantBridge in their maintenance focused digital product portfolio – quantBridge is your gateway to smarter maintenance solutions. Engineered on the cutting-edge Azure Integration Services and powered by Azure API Management (APIM), quantBridge stands as a pinnacle of modern integration platforms. It is designed with a system agnostic approach utilizing open REST API:s to streamline communication between different applications and services, enhancing data interoperability, optimize maintenance processes, and refining workflows.
quantBridge is designed to effortlessly connect your CMMS, EAM and/or ERP applications with Quant Services’ state of the art maintenance system and digital ecosystem. quantBridge stands out by offering a seamless, secure, and efficient integration experience, leveraging the robust capabilities of Azure APIM to ensure your systems operate in perfect harmony.
The quantBridge platform is the key to unlocking unprecedented levels of data collaboration, tailored specifically for maintenance partnerships. With quantBridge, you can embrace the future of maintenance operations, where every data exchange propels you towards efficient operations and smart decision-making.
Q: Who owns the data in quantBridge?
At the core of our commitment to trust and transparency, we ensure that our customers maintain full ownership of their master data when it's shared via quantBridge. This principle extends not only to the master data but also to any transactional data generated by the customer.
Essentially, any data produced, shared, or otherwise generated by our customers in the course of using quantBridge remains under their ownership. This means that our customers have complete control over their data, underscoring our dedication to empowering users while safeguarding their rights to their digital assets.
By prioritizing customer data ownership, we reinforce the foundation of a secure and reliable data-sharing environment.
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Q: What security measures have you taken to protect data and integrations?
In the digital age, security isn't just a feature; it's a necessity. That's why quantBridge is designed with your peace of mind at its core. We don't just set it and forget it, our team of security experts conducts regular, comprehensive reviews of our API infrastructure to ensure that every layer is fortified against the latest threats.
Our security mechanisms undergo continuous scrutiny, with updates and improvements implemented as soon as new vulnerabilities are identified. This relentless pursuit of security excellence means that our API solution remains resilient in the face of evolving cyber threats.
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Q: Is there a test environment available for quantBridge?
In the fast-paced world of digital innovation, staying ahead means being able to test and adapt quickly without risking your core operations. That's where the quantBridge test environment comes into play. Designed for validation as well as experimentation, it offers you the freedom to explore, innovate, and refine your integrations in a completely risk-free setting. It's the perfect space for experimenting with new ideas and troubleshooting before going live, ensuring every deployment runs smoothly.
But the benefits don't stop at risk mitigation. The test environment can serve as an invaluable learning platform for your team, significantly flattening the learning curve. It allows for hands-on experience with the platform, empowering your team to harness the full potential of quantBridge right from the start.
Tailoring your test scenarios to fit your specific needs is straightforward in our test environment. Whether it's integrating complex systems, validating custom workflows, or ensuring industry compliance, you have the flexibility and tools at your disposal to conduct thorough and confident testing. The transition from testing to production is seamless, thanks to the preparatory work done in the Test Environment. This not only minimizes downtime but also enhances operational efficiency, letting you leverage the benefits of quantBridge fully.
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Q: Which are the basic functionalities provided in quantBridge?
Elevate your operational efficiency with quantBridge, a state-of-the-art integration platform tailored for our state-of-the-art maintenance system. Our solution unlocks the power of essential capabilities in quantWorx, which is our adaptation of Maximo Application Suite and Quant’s cornerstone for running smart maintenance. With quantBridge we can easily share master data information such as locations, functional locations, items, assets, material BOMs, item BOMs, equipment BOMs, and Projects. With quantBridge, managing Service Requests, Work Orders, Inventory and Purchasing becomes seamless and intuitive.
quantBridge seamlessly bridges your systems, ensuring real-time access to critical data and processes. Designed to streamline operations and enhance decision-making, our platform empowers you to leverage quantWorx (Maximo) full potential. Embrace the future of integration with quantBridge, where efficiency meets innovation.
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Q: What is the release plan for quantBridge and how often do you update the platform?
Introducing quantBridge, the cutting-edge integration platform built on Azure API Management, designed to effortlessly connect your CMMS, EAM and/or ERP with Quant Services state of the art maintenance system. quantBridge stands out by offering a seamless, secure, and efficient integration experience, leveraging the robust capabilities of Azure APIM to ensure your systems operate in perfect harmony.
Our strategic commitment to align quantBridge’s release plan with the latest updates from Azure APIM and our maintenance system. This means that as these platforms evolve, so does quantBridge, ensuring your integration solution remains at the forefront of technology. With each update, QuantBridge adapts, incorporating the newest features and security enhancements, guaranteeing that your maintenance strategy is not only current but also future-proof.
Let quantBridge be the key to unlocking the full potential of your assets.
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Q: Are there any costs associated with using quantBridge?
At Quant, we understand that every customer has unique maintenance needs. That's why we've developed a pricing model for quantBridge that's as flexible as it is competitive. Our pricing model is designed to scale with the specific maintenance services you require, ensuring that you only pay for what you need.
Our maintenance platform is built to adapt to your demands, offering a range of service levels that include adjustable usage limits to match your business's ebb and flow. The cost is reflective of the rich feature set you choose to utilize, with accommodating services for high performance, enhanced security, dedicated support and/ or additional training options to name a few.
The pricing for these services is structured to reflect the value they bring to your business, ensuring that quantBridge is not just a cost, but a valuable investment in your operational excellence. Let's craft a subscription plan that aligns with your maintenance aspirations and budget requirements.
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Q: What authentication methods are available for accessing the quantBridge platform?
Leveraging the robust Microsoft encryption and authentication methods, our integration platform guarantees that only privileged and approved users can navigate through the critical maintenance data. This state-of-the-art approach ensures a high level of security, maintaining the integrity and confidentiality of your essential information.
quantBridge is more than just an integration platform; it's your gateway to peace of mind in data management. By implementing the trusted and proven security measures of reliable industry standards, we ensure that your maintenance operations are shielded from unauthorized access. With quantBridge, rest assured that your data is in safe hands, accessible only to those who truly need it.
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Q: Do you offer technical support?
Maximize your quantBridge Implementation with Quant Services experts
Unlock the full potential of quantBridge with Quant Services, your trusted maintenance partner. We understand that every business has unique needs and operational demands, which is why our team of experts is dedicated to ensuring your quantBridge implementation is adapted to align with your specific requirements.
At Quant Services, we don't just offer solutions; we deliver operational efficiency and reliability. Our comprehensive support team cover everything from initial setup to optimization, ensuring that quantBridge seamlessly integrates into your existing maintenance processes. Whether you're looking to enhance efficiency, improve data security, or streamline your maintenance operations, our seasoned professionals are here to guide you every step of the way. Our team will work closely together with your developers, technicians, engineers, and business stakeholders to make sure the implementation is done with quality, in a timely manner and with good cost control.
Embrace the transformative power of quantBridge with the added assurance of Quant Services' support. Let us help you navigate the complexities of integration, so you can focus on what matters most—driving your business forward. Partner with us for a seamless, customized implementation that meets your operational needs and exceeds your expectations.
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